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We’re so bad at employee management and don’t want to pay a living wage, so we’ll charge you extra when we’re busy. But wait, there’s more, we’re still not going to pay a living wage to hire more employees, so you’re not only going to pay more, but your wait will still be the same.
Why not just hike the prices and be done with it?
I think this is exactly the plan. If the prices are constantly fluctuating, it will be easy to slowly rise them by a bit every week without everyone noticing.
Boiling frogs is literally becoming a business plan
They will, after everyone tells them how much they hate this, they’ll ‘backtrack’ to higher pricing. They’re letting their first idea eat the hate and resistance so they can execute plan B.