As if it wasn’t bad enough that they want me to use a random internet service to add a keyboard to a usb wifi receiver, they have the balls to put this for Firefox users. I clicked out of pure curiosity, as I’m not even remotely interested in involving a corporate internet service in getting my keyboard connected to my computer. This is the message you get now on Logi Options software if you have a Unifying Receiver: 
For the curious: https://logiwebconnect.com
EDIT: some people on the thread have brought up that the error message being displayed for Firefox users is due to the WebUSB API not being implemented by Firefox due to security concerns. This still does not justify having to use a web app to plug peripherals to a PC.
Add that to the list of reasons I’ll never buy Logitech again.
That and crappy microswitches. For some reason all logi mice I had in my life always ended up with failed microswitches after months of usage.
And the support! Years ago they would just send you a replacement. Now the just send an"sucks to be you" answer.
Yes. Each mouse developed double clicking after a few months. My glorious mouse is still good years on.
I’m in the market for a new keyboard and mouse. Any brand recommendations? I’m looking for something normal… No mechanical clicking, no glowing lights, etc. Just a normal wireless keyboard and mouse.
I recently bought a cordless, very flat keyboard from Cherry - loving it.
This picture here seems pretty damning for a monopoly suit. They didn’t even include Firefox, meaning every browser listed is reliant on Chrome’s Chromium engine.
Other people on the thread have commented that it’s actually due to Firefox not implementing WebUSB due to security concerns, so it is technically a valid message, but for the wrong reasons. Why the hell does this need to be a web app?
For tracking purposes !
It doesn’t. Logitech does provide software for doing this. No browser needed. https://support.logi.com/hc/en-us/articles/360025297913-Logitech-Unifying-Software
You’re right, the site rendered weirdly so I had trouble finding the arrow to select my OS at first, but it does provide a proper driver for this! The thing OP lists seems to be the default, which is LUC-for-Chrome.
The reason is simple: Web developers earn less on average than backend developers.
It’s the exact reason why nearly all modern “apps” are just packaged browsers rendering web pages and their APIs are in turn node servers also running in the background. Instead of actually native software. The web devs are cheap, more so if you keep hiring fresh BAs and firing anyone with seniority.
Backend developers are a subset of web developers. Did you mean application developers?
Friend bought an Asus motherboard. In the user’s manual, in the pins layout section, there’s no instructions nor description of the pins, but instead a QR code and a text that tell you to scan it for the Pins Layout instructions. (Note: The page is mostly blank and have tons of empty space, beside the QR code and the little small print texts). Scan The QR code, lead to a page to download another PDF. Open the PDF, it have one single page showing the Pins Layout description. (That only took half of the page)
And my friend wonder why I got so mad.
You just know that that page will be gone one day and then nobody will ever be able to find that pinout anymore
As a public service, we should set up clearly named torrents of files like this.
Print the page and save it in a box so you can be a hero in 20 years.
Not to mention that nobody knows what other code that QR code might have run on their device when it was scanned.
QR codes themselves are a security problem.
QR codes just store a text string, so it’s down to the client to interpret the string and execute it in a safe manner
This is reminding of how pissed off I am with Adobe recently after using After Effects a lot, documentation, or lack thereof. It’s really hard to find instructions on what a given effect does, or how to use it. Each effect in the effect panel in After Effects itself has an about button in a context menu, but it’s a credit for the author of the effect which is useless and weird anyway because aside from some exceptions the credit is ‘Adobe’ . There’s no locally supplied electronic document for the user manual, it’s all online. That’s frustrating enough, but there doesn’t really seem to be any one single user manual, there’s lots of different things with similar names but with widely varying degrees of detail. Sometimes if you happen to accidentally stumble on to the right section of Adobe’s site that has a list of effects and also details about them (there’s at least one page which just lists them) the degree of detail is variable in the extreme. One effect I tried to use didn’t have any user reference and the best I could find on Adobe’s own website was a dead link to a forum post (not Adobe’s forums, a random internet forum) which I was eventually able to find myself through Google and then recover the video via youtube (the original of course was long since not on that site). That video also, while very helpful, wasn’t even entirely correct because the author of the effect responded to the forum post many years ago to correct some incorrect information in the tutorial.
I was already furious at this fucking joke of an attempt at documentation of their own software, but I looked up more videos, all from around 2008-2009ish and in those videos, the user was running the Adobe Creative Suite software that used to come in a box before Creative Cloud and they were able to open up a real user manual that came with the software which had documentation for the very effect that they were able to browse to demonstrate some of the concepts for its proper use. WTF!? They had documentation already written and then revoked access to it! Why!? What’s the point? Ant they have the documentation for the effects in some form albeit varyingly useful, on their website, why can’t they just collate it in to a PDF and package with the application download? Resolve does, I use it often. It’s so unprofessional to rely on random internet forum posts from decades past in lieu of proper documentation. People lament users not RTFM well I literally couldn’t.
I’m spitting at my screen like it’s adobe’s face while reading all that
I can sort of see the reason behind it. If they’re hosting the manual then they can keep it updated (typos/mistakes/changes etc.). Printed manuals can become outdated by the time it reaches the buyer.
What they should’ve done instead was to include a printed version, and then add a QR code to see the latest version online. That would’ve been very handy
Are they updating the pin layout after I bought the motherboard somehow? The dude didn’t say it was the whole manual. Just the pin layout on the actual hardware.
Even if it was the whole manual: the hardware won’t be updated. The BIOS could be, but that’s like one little section of the manual most of the time and would be the only thing to make sense to send a user to a webpage for. All the info about the physical thing will never change, so needing it online to be updated is unnecessary.
The thing is it’s not the entire manual, just one (half) single page that tell me which pins doing what.
The printed manual is for this specific model (with exact rev. Version) and with the rest of the information available.
The physical pins on this board is not going to randomly change themselves.
If they’re hosting the manual then they can keep it updated (typos/mistakes/changes etc.).
This was never a problem with manuals when they were hosted offline.
Printed manuals can become outdated by the time it reaches the buyer.
What, the product magically changes during shipping?
Well, thanks for the hot tip to never buy a Logitech keyboard. I have a G604 mouse and it’s really been giving me a headache, it conveniently started double clicking right after Logitech’s in house warranty expired. A bit of internet research shows it’s a fairly common problem with the mouse, though it sounds like Logitech fights people tooth and nail about it when it expires within the warranty. Often people get the exact same mouse back and are told it doesn’t have any issues, yet it continues to double click. I really love the unlockable scroll wheel but between my mouse lasting just a year and now their web connect non-sense, I think I’ll be moving on from the brand. Don’t even get me started on their mouse software, they present Ghub bloatware as the solution, when the real answer to manage your mouse is the program they made for pro gamers called Onboard Memory Manager.
If this tool runs in the browser, I bet it’s using the WebUSB API, which Firefox doesn’t appear to support: https://developer.mozilla.org/en-US/docs/Web/API/USB
Good.
Honestly I prefer it this way. This means that it’s a lot less likely that a bug exposes my USB devices to a random website
So, the windows app doesn’t work anymore? That’s pure garbage.
Now you Windows users know the pain of Linux users.
I was hoping it would be us that stopped feeling the pain, not them added to our pain.
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Logitech has been making atrociously shitty fucking internet based software for pretty decent hardware since the first harmony remote back in 2001. Only buy their hardware if it absolutely will never require software of any kind imo
Every Logitech mouse and keyboard I bought broke in some way, their hardware is just as bad.
I’ve had a cheap Logitech Marathon M705 mouse for a long time and it’s been fine. Batteries (2 x AA) last around 2.5 years for me.
Every mouse I bought started double clicking within a few months, the keyboard keys started falling apart and the RGB LEDs started to fail. Moved on to a custom keyboard and a glorious mouse and haven’t had a problem in 4-5 years.
So how long do you have left on your mouse subscription before it expires?
You gotta set up that monthly payment on your credit card!
I know Opera is Chromium based but according to statcounter Opera accounts for nearly the same % (actually slightly higher) overall desktop browser market share (Opera 4.48% : Firefox 5.96%)
Yet support for Opera but not Firefox 🗿
Well I’m definitely not buying stuff from Logitech again
Would be an instant return for me. Last one I bought didn’t require anything (MX Master 3S) and just works out of the box with any machine, luckily.
Which is why I use my mouse in onboard mode after setting it up with someone else’s computer
Sounds like a reason for a refund and a very very salty review.
Same. Can be the best keyboard/mouse around, I wouldn’t care. I’d settle for anything that works well enough but doesn’t pull this shit.
Yeah it literally doesn’t work when thats happening.
If your keyboard is supported by ratbag, it might be worth using it + piper to configure your board instead of whatever this is
